You
- Pack and deliver the orders
- Check MoMo and bank payments
- Answer anything Mokasa hands to you
How it works
Your customers message you like they always do. Mokasa answers, takes the order and gets it paid.
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A customer messages you
On your own WhatsApp number, any hour. Mokasa answers in seconds, in their language.
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Mokasa builds the order
From your products and prices only. It adds delivery and asks what is missing.
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They pay in the chat
Card or online payment confirms on its own. MoMo and bank transfers wait for your team to check.
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You wake up to paid orders
One summary on WhatsApp. Anything unsure is waiting for a person.
Auntie Abena's Kitchenonline - Messages are end-to-end encrypted. No one outside this chat can read them.
- Today
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Good evening, are you still open? 2 jollof with chicken to East Legon
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Good evening! The kitchen is closed for tonight, but I can take your order now for 8am delivery.
- Jollof + ChickenGH₵85View
- Order details2 items · MK-2081Review and pay
2x Jollof + ChickenGH₵170
Delivery, East LegonGH₵25
TotalGH₵195
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Perfect, paying with MoMo now
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Payment received · GH₵195
Order MK-2081 is confirmed for 8am tomorrow. Thank you!
Mama Tolu's Kitchenonline - Messages are end-to-end encrypted. No one outside this chat can read them.
- Today
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Good evening, are you still open? 2 jollof rice and chicken to Lekki
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Good evening! The kitchen is closed for tonight, but I can take your order now for 8am delivery.
- Jollof rice + Chicken₦4,500View
- Order details2 items · MK-2081Review and pay
2x Jollof rice + Chicken₦9,000
Delivery, Lekki₦2,500
Total₦11,500
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Perfect, sending the transfer now
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Payment received · ₦11,500
Order MK-2081 is confirmed for 8am tomorrow. Thank you!
Mama Wanjiku's Kitchenonline - Messages are end-to-end encrypted. No one outside this chat can read them.
- Today
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Habari, are you still open? 2 beef pilau to Westlands
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Habari! The kitchen is closed for tonight, but I can take your order now for 8am delivery.
- Beef pilauKSh 700View
- Order details2 items · MK-2081Review and pay
2x Beef pilauKSh 1,400
Delivery, WestlandsKSh 250
TotalKSh 1,650
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Sawa, paying with M-Pesa now
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Payment received · KSh 1,650
Order MK-2081 is confirmed for 8am tomorrow. Asante!
Gogo's Kitchenonline - Messages are end-to-end encrypted. No one outside this chat can read them.
- Today
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Evening, are you still open? 2 kotas with chips to Sandton
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Evening! The kitchen is closed for tonight, but I can take your order now for 8am delivery.
- Kota + ChipsR70View
- Order details2 items · MK-2081Review and pay
2x Kota + ChipsR140
Delivery, SandtonR35
TotalR175
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Sharp, paying by card now
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Payment received · R175
Order MK-2081 is confirmed for 8am tomorrow. Thank you!
Chez Tantie Awaen ligne - Les messages sont chiffrés de bout en bout.
- Aujourd'hui
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Bonsoir, vous êtes encore ouverts ? 2 attiéké poisson braisé à Cocody
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Bonsoir ! La cuisine est fermée ce soir, mais je prends votre commande pour une livraison à 8h.
- Attiéké + Poisson3 500 CFAVoir
- Détails de la commande2 articles · MK-2081Vérifier et payer
2x Attiéké + Poisson7 000 CFA
Livraison, Cocody1 500 CFA
Total8 500 CFA
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Parfait, je paie avec Wave
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Paiement reçu · 8 500 CFA
Commande MK-2081 confirmée pour 8h demain. Merci !
Mama Ngozi's Kitchenonline - Messages are end-to-end encrypted. No one outside this chat can read them.
- Today
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Hi, are you still open? 2 jollof with chicken to Midtown
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Hi! The kitchen is closed for tonight, but I can take your order now for 8am delivery.
- Jollof + Chicken$16View
- Order details2 items · MK-2081Review and pay
2x Jollof + Chicken$32
Delivery, Midtown$6
Total$38
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Perfect, paying by card now
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Payment received · $38
Order MK-2081 is confirmed for 8am tomorrow. Thank you!
The night, step by step
Who does what
Mokasa
- Answers every message, day and night
- Builds orders and sends payment links
- Books, follows up and tells you what sold
A person steps in when it matters
Mokasa never guesses. It passes the chat to your team when:
- A customer asks for a person
- A complaint or a refund
- A question it has no answer for
- A MoMo or bank screenshot to check
Your setup
- Kickoff callWith you
- Products, prices and photosLoaded by us
- Your rulesTaught by us
- Test ordersRun with you
- Live on your numberIn 48 hours
A real person on WhatsApp, within 1 hour, 8am to 8pm. A monthly results review.
Fair questions.
Do I keep my WhatsApp number?
Yes. Same number, same chats, and the app stays on your phone.
Will the AI make up prices?
No. Prices, stock and fees come from your settings. If unsure, it asks your team.
Who confirms Mobile Money screenshots?
Your team, always. The customer hears yes only after a person confirms.
How can customers pay?
Card, Mobile Money or bank transfer. For MoMo and transfers, your team checks each payment before the order is confirmed.
Where does the money go?
Straight to you: online payments to your own Paystack, MoMo and transfers to your own number or account. We take no cut.